Prioritisation of quality management principles based on critical success factors of TQM using integrated approach of MCDM and IPA : the case of Marjan Tile Company
Ali Goharshenasan, Arash Shahin
| Year of publication: |
2017
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|---|---|
| Authors: | Goharshenasan, Ali ; Shahin, Arash |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 21.2017, 1, p. 112-128
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| Subject: | total quality management | TQM | quality management system | quality assurance | importance performance analysis | IPA | multi criteria decision making | Marjan Tile Company | Qualitätsmanagement | Quality management | Erfolgsfaktor | Success factor | Multikriterielle Entscheidungsanalyse | Multi-criteria analysis | AHP-Verfahren | AHP approach | Performance-Messung | Performance measurement | Dienstleistungsqualität | Service quality |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011748584