Prioritization in the presence of self-ordering opportunities in omnichannel services
Kang Kang, Sherwin Doroudi, Mohammad Delasay
| Year of publication: |
2024
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|---|---|
| Authors: | Kang, Kang ; Doroudi, Sherwin ; Delasay, Mohammad |
| Published in: |
Production and operations management : the flagship research journal of the Production and Operations Management Society. - London : Sage Publications, ISSN 1937-5956, ZDB-ID 2151364-8. - Vol. 33.2024, 3, p. 737-756
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| Subject: | Service systems | queueing systems | strategic queueing | omnichannel services | self-ordering technology | prioritization | Warteschlangentheorie | Queueing theory | Dienstleistung | Services | Multikanalvertrieb | Multichannel strategy | Dienstleistungssektor | Service industry |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1177/10591478241231874 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014576781