Proactive personality and job performance during cross-cultural service encounters : a moderated mediation model
Onur Köksal, Murat Güler and Fatih Çetin and Faruk Şahin
| Year of publication: |
2023
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|---|---|
| Authors: | Köksal, Onur ; Güler, Murat ; Çetin, Fatih ; Şahin, Faruk |
| Published in: |
Baltic journal of management : BJM. - Bradford : Emerald, ISSN 1746-5273, ZDB-ID 2241820-9. - Vol. 18.2023, 2, p. 157-172
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| Subject: | Cross-cultural service encounters | Cultural intelligence | Emotional intelligence | Job performance | Proactive personality | Arbeitsleistung | Persönlichkeitspsychologie | Personality psychology | Intelligenz | Intelligence | Arbeitsverhalten | Work behaviour | Interkulturelle Kompetenz | Cross-cultural competence | Kulturelle Identität | Cultural identity | Interkulturelles Management | Cross-cultural management | Persönlichkeitsmerkmal | Personality trait | Dienstleistungsqualität | Service quality | Emotion |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/BJM-09-2022-0326 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10014331065