Problemlösen in High-contact-Dienstleistungen
Holger Otto
| Year of publication: |
1999
|
|---|---|
| Authors: | Otto, Holger |
| Publisher: |
Wiesbaden : Dt. Univ.-Verl. [u.a.] |
| Subject: | Dienstleistung | Kundenmanagement | Beziehungsmanagement | Problemlösen |
| Description of contents: | Table of Contents [digitool.hbz-nrw.de] |
| Extent: | XVII, 271 S. : Ill. |
|---|---|
| Series: | |
| Type of publication: | Book / Working Paper |
| Type of publication (narrower categories): | Dissertation u.a. Prüfungsschriften |
| Thesis: | Zugl.: Köln, Univ., Diss., 1999 |
| ISBN: | 3-8244-6975-8 |
| Classification: | Dienstleistungen: Allgemeines |
| Source: |
Persistent link: https://www.econbiz.de/10004028119