Use an Intranet for Performance Measurement - An intranet can be an effective tool for real-time performance measurement. When people see visual representations of the information on their desktop every day, they begin to understand how their actions fit into larger organizational objectives and strategies.
Denton, D.Keith, (2003)
Learning How to Keep Score - Don't be so enamored with the process of measurement that you forget to analyze what you need to measure and how you will use the resulting data. Determining how to track the progress of strategic goals will require some non-traditional measurements.
Denton, D.Keith, (2002)
Better Decisions with Less Information - People are drowning in data. Dealing with the information overload requires a radical departure from our present use of technology and information. It requires a new mindset through which we feel free to discard some data.
Denton, D.Keith, (2001)
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