Process orientation and the impact on operational performance and customer-focused performance
| Year of publication: |
2018
|
|---|---|
| Authors: | Assen, Marcel F. van |
| Published in: |
Business Process Management Journal. - Emerald, ISSN 1463-7154, ZDB-ID 2014421-0. - Vol. 24.2018, 2 (03.04.), p. 446-458
|
| Publisher: |
Emerald |
| Type of publication: | Article |
|---|---|
| Language: | English |
| Other identifiers: | 10.1108/bpmj-10-2016-0217 [DOI] |
| Source: | Other ZBW resources |
Persistent link: https://www.econbiz.de/10012066765