Product service systems, after-sales service and new product development
| Year of publication: |
2015
|
|---|---|
| Authors: | Szwejczewski, Marek ; Goffin, Keith ; Anagnostopoulos, Zissis |
| Published in: |
International journal of production research. - London : Taylor & Francis, ISSN 0020-7543, ZDB-ID 160477-6. - Vol. 53.2015, 17 (1.9.), p. 5334-5353
|
| Subject: | word | after-sales service | new product development | product-service systems | Produktentwicklung | New product development | Leistungsbündel | Bundling strategy | Kundenservice | Customer service | Dienstleistung | Services | Innovation |
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