Productive efficiency, service quality and profitability : a comparative analysis of foreign and private banks in India
Sajeev Abraham George
| Year of publication: |
2016
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|---|---|
| Authors: | George, Sajeev Abraham |
| Published in: |
International journal of productivity and quality management : IJPQM. - [Olney, Bucks] : Inderscience Enterprises, ISSN 1746-6474, ZDB-ID 2193376-5. - Vol. 18.2016, 4, p. 518-536
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| Subject: | efficiency | benchmarking | data envelopment analysis | DEA | service quality | SERVQUAL | banks | India | Data-Envelopment-Analyse | Data envelopment analysis | Indien | Dienstleistungsqualität | Service quality | Technische Effizienz | Technical efficiency | Bank | Benchmarking | Bankgeschäft | Banking services | Rentabilität | Profitability | Effizienz | Efficiency | Produktivität | Productivity |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011641380