Productivity and customer satisfaction : a DEA network model
Mickael Löthgren ; Magnus Tambour
| Year of publication: |
1996
|
|---|---|
| Authors: | Löthgren, Mickael ; Tambour, Magnus |
| Institutions: | Ekonomiska forskningsinstitutet <Stockholm> (contributor) |
| Publisher: |
Stockholm : EFI |
| Subject: | Kundenzufriedenheit | Customer satisfaction | Data-Envelopment-Analyse | Data envelopment analysis | Produktivität | Productivity | Theorie | Theory |
| Extent: | 12 S. : graph. Darst |
|---|---|
| Series: | Working paper series in economics and finance. - Stockholm, ISSN 1104-4705, ZDB-ID 2544046-9. - Vol. 140 |
| Type of publication: | Book / Working Paper |
| Language: | English |
| Notes: | DEA = Data Envelopment Model |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10000955665