Productivity improvement of service business based on the human resource development : application of Toyota production system to the insurance firm
Year of publication: |
2013
|
---|---|
Authors: | Hiiragi, Shino |
Published in: |
Management of service businesses in Japan. - New Jersey [u.a.] : World Scientific, ISBN 978-981-4374-66-8. - 2013, p. 55-69
|
Subject: | Toyota-Jidōsha-Kōgyō-KK | Lean Production | Lean production | Personalentwicklung | Human resource development | Produktionsorganisation | Production organization | Dienstleistungssektor | Service industry | Versicherung | Insurance | Japan |
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