Professional reflexivity in customer involvement : tensions and ambiguities in between identities
Year of publication: |
2022
|
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Authors: | Echeverri, Per |
Published in: |
Marketing theory. - Thousand Oaks, Calif. [u.a.] : Sage, ISSN 1741-301X, ZDB-ID 2072860-8. - Vol. 22.2022, 4, p. 477-500
|
Subject: | customer identity | Customer involvement | Healthcare | interaction value formation | professional identity | professional reflexivity | value co-creation | value co-formation | Kundenintegration | Customer integration | Beziehungsmarketing | Relationship marketing | Persönlichkeitspsychologie | Personality psychology | Konsumentenverhalten | Consumer behaviour | Kundenwert | Customer value | Soziale Werte | Social values | Betriebliche Wertschöpfung | Value creation | Unternehmenskultur | Corporate culture | Dienstleistungsqualität | Service quality |
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