Promise-Based Management: The Essence of Execution - The most vexing leadership challenges stem from broken or poorly crafted commitments between employees and colleagues, customers, or other stakeholders. To overcome such problems and foster a productive, reliable workforce, managers must cultivate and coordinate promises in a systematic way.
| Year of publication: |
2007
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|---|---|
| Authors: | Sull, Donald N. ; Spinosa, Charles |
| Published in: |
Harvard business review : HBR. - Boston, Mass : Harvard Business School Publ. Corp, ISSN 0017-8012, ZDB-ID 23826. - 2007, p. 78-87
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