Promoting social resilience in service communities : a molecular biology perspective
| Year of publication: |
2022
|
|---|---|
| Authors: | Tang, Yihui ; Blocker, Christopher |
| Published in: |
The journal of services marketing. - Bradford : Emerald, ISSN 2054-1651, ZDB-ID 2020791-8. - Vol. 36.2022, 7, p. 895-907
|
| Subject: | Consumer engagement | COVID-19 pandemic | Customer-to-customer interaction | Service communities | Social resilience | Transformative service research | Well-being | Coronavirus | Coping-Strategie | Coping strategy | Konsumentenverhalten | Consumer behaviour | Dienstleistungsmarketing | Services marketing | Beziehungsmarketing | Relationship marketing | Dienstleistungssektor | Service industry | Social Web | Social web |
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