Proposing and Exploring the Effective Factors of Customer Satisfaction in E-Banking in Islamic Countries (A Case Study of Iran)

Customer satisfaction is one of the key elements of the Bank's investment in e-commerce is creating competitive advantage and the profitability of the banks provide.

Year of publication:	2014
Authors:	Tabatabaei, Seyed AkbarNilipour ; Parvizi, Narges ; Naqhdi, Mohammad Reza ; Ojaqh, Seyed Hojatollah Mosavi
Published in:	International Journal of Academic Research in Business and Social Sciences. - Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences. - Vol. 4.2014, 8, p. 22-32
Publisher:	Human Resource Management Academic Research Society, International Journal of Academic Research in Business and Social Sciences
Subject:	Banking Islamic \| Satisfaction Model \| Melat bank

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Extent:	application/pdf text/html
Type of publication:	Article
Source:	RePEc - Research Papers in Economics

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