Providing a method for composing modular B2B services
Year of publication: |
2011
|
---|---|
Authors: | Böttcher, Martin ; Klingner, Stephan |
Published in: |
The journal of business & industrial marketing. - Bingley : Emerald Publishing Limited, ISSN 0885-8624, ZDB-ID 649550-3. - Vol. 26.2011, 5, p. 320-331
|
Subject: | B-to-B-Marketing | Business-to-business marketing | Modularisierung | Modularity | Mass Customization | Mass customization | Kundenservice | Customer service |
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