Psychographic segmentation of multichannel customers : investigating the influence of individual differences on channel choice and switching behavior
Year of publication: |
2024
|
---|---|
Authors: | Blömker, Jan ; Albrecht, Carmen-Maria |
Subject: | Customer journey | Individual differences | Multichannel customer behavior | Konsumentenverhalten | Consumer behaviour | Vertriebsweg | Distribution channel | Beziehungsmarketing | Relationship marketing | Marktsegmentierung | Market segmentation |
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