Pursuing the drivers of consumer behaviour toward service robots in the hotel industry
Year of publication: |
2024
|
---|---|
Authors: | Soliman, Mohammad ; Ivanov, Stanislav ; Elgammal, Islam ; Webster, Craig ; Al Alawi, Alamir |
Subject: | Brand perceptions | Customer behaviour | Emotions | Hotels | Perceptions toward robots | Service robots | Konsumentenverhalten | Consumer behaviour | Hotellerie | Hotel industry | Roboter | Robot | Dienstleistungsqualität | Service quality | Wahrnehmung | Perception | Emotion |
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