Pushing forward high-performance work systems in the hotel industry : a procedural-justice climate to promote higher unit-level outcomes
Jaewan Yang, Youngsang Kim, Peter B. Kim
| Year of publication: |
2021
|
|---|---|
| Authors: | Yang, Jaewan ; Kim, Youngsang ; Kim, Peter Beomcheol |
| Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 87.2021, p. 1-11
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| Subject: | Collective organizational citizenship behavior (OCB) | High-performance work system (HPWS) | Hotels | Organizational service performance | Procedural-justice climate | Hotellerie | Hotel industry | Arbeitsverhalten | Work behaviour | Verhalten in Organisationen | Organizational behaviour | Personalmanagement | Human Resource Management | Dienstleistungsqualität | Service quality | Arbeitsleistung | Job performance | Tourismusberufe | Tourism employees | Unternehmenserfolg | Firm performance | Performance-Messung | Performance measurement | Arbeitszufriedenheit | Job satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1016/j.tourman.2021.104385 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012648431