Maurer, Rick, (1996)
Creating a Shift - Using "The List" as a Guide to Change Planning - When you develop a list of people's perspectives on an impending change, you can use the information to plan and address their concerns and suggestions.
Maurer, Rick, (2008)
Creating a Shift - What Managers Can Learn From Churchill and Roosevelt - The advantages of meeting face-to-face far outweigh the inconveniences -- Even Churchill and Roosevelt were convinced of the added value of the approach.
Maurer, Rick, (2006)
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