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IN PERSON - Mike Carter, Director of Enterprise Training, Best Buy Co.
Ganzel, Rebecca, (2001)
Features - Hard training for soft skills - Trainers who regularly confront employees wanting 'just the facts' have developed effective ways of hammering soft skills into hard heads.
Features - Reaching Out to Tomorrow's Workers - Mentoring programs that match employees with high school students help strengthen corporate ties to the community and to future workers
Ganzel, Rebecca, (2000)