q-u-a-l-i-t-y: Realities for supervisors
|Year of publication:||
|Authors:||Miller, Donald S.|
Supervision : the journal of industrial relations and operating management. - Burlington, Iowa : National Research Bureau, ISSN 0039-5854, ZDB-ID 830574. - Vol. 61.2000, 5, p. 3-5
Don't Misconstrue Communication Cues - When you say you need a report soon, are you really communicating your message or initiating a costly snafu? M-I-S-C-U-E-S meaning, inferences, stereotyping, clarity, understanding, experience, and selective perception-cause misunderstandings and millions in corporate remedial costs every year.
Catt, Stephen E., (2005)
Hite, Nancy Groneman, (2011)
Miller, Donald Stanley, (1989)
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