Quality and productivity : role conflict in the service context
Gil Luria, Dana Yagil and Iddo Gal
| Year of publication: |
2014
|
|---|---|
| Authors: | Luria, Gil ; Yagil, Dana ; Gal, Iddo |
| Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 722623-8. - Vol. 34.2014, 11/12, p. 955-973
|
| Subject: | service quality | productivity | climate signs | role conflict | Dienstleistungsqualität | Service quality | Produktivität | Productivity | Produktqualität | Product quality | Dienstleistungssektor | Service industry | Betrieblicher Konflikt | Workplace conflict | Qualitätsmanagement | Quality management |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010394582