Quality improvement models for business process change : a German case study
Matthias Kaiser, Frederik Kerssenfischer, Frederick Steinke and Tobias Fritsch
| Year of publication: |
2011
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|---|---|
| Authors: | Kaiser, Matthias ; Kerssenfischer, Frederik ; Steinke, Frederick ; Fritsch, Tobias |
| Published in: |
Business information systems Workshops : BIS 2011 international workshops and BPSC international conference, Poznań, Poland, June 15 - 17, 2011 ; revised papers. - Berlin : Springer, ISBN 978-3-642-25369-0. - 2011, p. 77-90
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| Subject: | Prozessmanagement | Business process management | Qualitätsmanagement | Quality management | Organisatorischer Wandel | Organizational change | Deutschland | Germany | Workflow-Management-System | Workflow management system |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz im Buch ; Book section |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10009385352