Quantification and integration of Kano's model into QFD for optimising product design
Ping Ji, Jian Jin, Ting Wang and Yizeng Chen
| Year of publication: |
2014
|
|---|---|
| Authors: | Ji, Ping ; Jin, Jian ; Wang, Ting ; Chen, Yizeng |
| Published in: |
International journal of production research. - London : Taylor & Francis, ISSN 0020-7543, ZDB-ID 160477-6. - Vol. 52.2014, 21 (1.11.), p. 6335-6348
|
| Subject: | QFD | Kano's model | mixed integer non-linear programming | customer needs | Qualitätsmanagement | Quality management | Produktgestaltung | Product design | Kundenzufriedenheit | Customer satisfaction | Beziehungsmarketing | Relationship marketing | Mathematische Optimierung | Mathematical programming | Theorie | Theory | Dienstleistungsqualität | Service quality |
| Extent: | graph. Darst. |
|---|---|
| Type of publication: | Article |
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10010457241