Questionary Research to Learn State of Affairs of Technological Support CRM

Evaluation exercise was made on the basis primary research in which service organizations was spoken. They were answered for questions interrelated to customer relationship management (CRM).

MoreLess

Year of publication:	2006-04
Authors:	Vaněk, Jindřich ; Suchánek, Petr
Institutions:	Volkswirtschaftliche Fakultät, Ludwig-Maximilians-Universität München
Subject:	CRM \| hypothesis \| exploited software \| cooperative part CRM \| outsourcing

freely available

Full text |

More access options

Check Google Scholar

In German libraries (KVK)

I need help

More details

Extent:	application/pdf
Series:	MPRA Paper.
Type of publication:	Book / Working Paper
Classification:	A30 - Multisubject Collective Works. General ; O10 - Economic Development. General ; O30 - Technological Change; Research and Development. General ; L10 - Market Structure, Firm Strategy, and Market Performance. General
Source:	RePEc - Research Papers in Economics

Persistent link: https://www.econbiz.de/10005621710