Questionary Research to Learn State of Affairs of Technological Support CRM

Evaluation exercise was made on the basis primary research in which service organizations was spoken. They were answered for questions interrelated to customer relationship management (CRM).

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Year of publication:	2006-04
Authors:	Vaněk, Jindřich ; Suchánek, Petr

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Type of publication:	Book / Working Paper
Language:	English
Notes:	Vaněk, Jindřich and Suchánek, Petr (2006): Questionary Research to Learn State of Affairs of Technological Support CRM. Published in: 4-th international symposium International Business Administration (April 2006): pp. 464-471.
Classification:	A30 - Multisubject Collective Works. General ; O10 - Economic Development. General ; O30 - Technological Change; Research and Development. General ; L10 - Market Structure, Firm Strategy, and Market Performance. General
Source:	BASE

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