Re-investigating business excellence: Values, measures and a framework
| Year of publication: |
2011
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| Authors: | Lu, Dawei ; Betts, Alan ; Croom, Simon |
| Published in: |
Total quality management & business excellence : an official journal of the European Society for Organisational Excellence. - Abingdon, Oxfordshire : Routledge, ISSN 1478-3363, ZDB-ID 21017797. - Vol. 22.2011, 12 (1.12.), p. 1263-1277
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