Recipes for better customer satisfaction in internet-famous drinks shops : a fuzzy-set QCA approach
Year of publication: |
2023
|
---|---|
Authors: | Wang, Zhisheng ; Jie, Min ; Li, Huiying |
Subject: | Internet-famous tea beverage | Customer satisfaction | Customer engagement | Fuzzy set qualitative comparative analysis | Content analysis | Kundenzufriedenheit | Fuzzy-Set-Theorie | Fuzzy sets | Konsumentenverhalten | Consumer behaviour | Beziehungsmarketing | Relationship marketing | Qualitative Methode | Qualitative method | Bibliometrie | Bibliometrics |
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