Reconciling unsatisfying tourism experiences : message type effectiveness and the role of counterfactual thinking
Year of publication: |
June 2017
|
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Authors: | Wang, Saerom ; Kirillova, Ksenia ; Lehto, Xinran Y. |
Published in: |
Tourism management : research, policies, practice. - Amsterdam [u.a.] : Elsevier Science, ISSN 0261-5177, ZDB-ID 802245-8. - Vol. 60.2017, p. 233-243
|
Subject: | Destination marketing | Post-trip experience | Post-purchase evaluation | Message effectiveness | Counterfactual thinking | Message appeal | Message authorship | Werbewirkung | Advertising effects | Tourismusmarketing | Tourism marketing | Experiment | Tourismus | Tourism |
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