Reexamining the place of servicescape in marketing : a service-dominant logic perspective
Year of publication: |
2014
|
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Authors: | Nilsson, Elin ; Ballantyne, David |
Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 28.2014, 5, p. 374-379
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Subject: | Value co-creation | Servicescape | Value-in-use | Service-dominant (S-D) logic | Value-proposition | Service-Dominant Logic | Service-dominant logic | Betriebliche Wertschöpfung | Value creation | Kundenintegration | Customer integration | Marketingtheorie | Marketing theory | Beziehungsmarketing | Relationship marketing | Kundenwert | Customer value | Dienstleistungsqualität | Service quality |
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