Reference dependence in queue design and pricing strategies
Year of publication: |
2024
|
---|---|
Authors: | Liu, Jian ; Zhou, Yongpin ; Chen, Jian ; Li, Peng |
Published in: |
Service science. - Hanover, Md. : INFORMS, ISSN 2164-3970, ZDB-ID 2658448-7. - Vol. 16.2024, 4, p. 272-296
|
Subject: | customer segmentation | nonpreemptive M/M/1 service system | psychological impact | reference dependence | revenue and social welfare | Preismanagement | Pricing strategy | Warteschlangentheorie | Queueing theory | Beziehungsmarketing | Relationship marketing | Zielgruppe | Target group |
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