Refocusing loyalty programs in the era of big data : a societal lens paradigm
Year of publication: |
2020
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Authors: | Stourm, Valeria ; Neslin, Scott A. ; Bradlow, Eric T. ; Breugelmans, Els ; Chun, So Yeon ; Gardete, Pedro ; Kannan, P. K. ; Kopalle, Praveen K. ; Park, Young-Hoon ; Restrepo Amariles, David ; Thomadsen, Raphael ; Liu-Thompkins, Yuping ; Venkatesan, Rajkumar |
Subject: | Loyalty programs | Inequality | Privacy | Sustainability | Big data | Big Data | Kundenbindungsprogramm | Loyalty program | Beziehungsmarketing | Relationship marketing | Datenschutz | Data protection | Data Mining | Data mining |
Type of publication: | Article |
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Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal ; Konferenzbeitrag ; Conference paper |
Language: | English |
Other identifiers: | 10.1007/s11002-020-09523-x [DOI] |
Source: | ECONIS - Online Catalogue of the ZBW |
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