Reforming public services : does service logic have anything to offer?
Christian Grönroos
| Year of publication: |
2019
|
|---|---|
| Authors: | Grönroos, Christian |
| Subject: | Public service organization | service logic | service quality | value co-creation | value process | Öffentliche Dienstleistung | Public services | Dienstleistungsqualität | Service quality | Betriebliche Wertschöpfung | Value creation | Service-Dominant Logic | Service-dominant logic | Dienstleistungsmarketing | Services marketing | Kundenintegration | Customer integration | Neues Steuerungsmodell | New public management |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1080/14719037.2018.1529879 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10012178792