Regenerating Your TQM Effort: What to Do When It Runs out of Steam

Total quality (TQ) is likely to fail or run out of steam 18‐24 months into the endeavour and this cycle is likely to repeat itself as the programme progresses. Discusses why this occurs and describes a methodology of resuscitating the total quality management (TQM) programme. This involves, in addition to the traditional approaches to TQ (planning, learning and visionary mindsets) introduction of the transformation mindset.

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Year of publication:	1994
Authors:	Foster, Morris ; Smith, Stuart ; Whittle, Susan ; Tranfield, David
Published in:	The TQM Magazine. - MCB UP Ltd, ISSN 1758-6887, ZDB-ID 2024492-7. - Vol. 6.1994, 4, p. 42-47
Publisher:	MCB UP Ltd
Subject:	Crises \| Leadership \| Learning \| Mindsets \| Planning \| Quality programmes \| TQM \| Vision

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Type of publication:	Article
Type of publication (narrower categories):	review-article
Language:	English
Other identifiers:	10.1108/09544789410052796 [DOI]
Source:	Other ZBW resources

Persistent link: https://www.econbiz.de/10015033330