Relationship strength in service industries : a measurement model
Year of publication: |
2009
|
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Authors: | Shi, Guicheng ; Shi, Yizheng ; Chan, Allan K. K. ; Wang, Yonggui |
Published in: |
International journal of market research : JMRS ; the journal of the Market Research Society. - London : Sage, ISSN 1470-7853, ZDB-ID 2006314-3. - Vol. 51.2009, 5, p. 659-685
|
Subject: | Marketing | Beziehungsmarketing | Relationship marketing | Messung | Measurement |
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