Rescheduling Activities in Face of Disruption in House Hold Goods Manufacturing Supply Chain

A case study from the household goods manufacturing industry is presented in this paper. The manufacturing system consists of parallel machines to make three varieties of products with different processing time. Order cancel, raw material delay and entry of the returned goods from the after sales service network are considered as disruptive events and delivery performance, average delay and waiting time of the products are selected as performance measures. Hybrid right shift-left shift rescheduling method was applied to evaluate the performance measures. Longest processing time, shortest remaining time and longest remaining time priority rules were followed for sequencing the jobs. The objective of the work is to study the influence of the priority rules and disruption on performance measures. Contribution of this paper is to make the rescheduling activity in the multi-product parallel machine environment under multiple disruptions. These findings will be useful to the industry personnel to handle the disruptions without spoiling the delivery promise.