Research on mechanism of servant leadership on employees' customer-oriented deviance : the mediating role of psychological security and the moderating role of error management climate
Yi Zhang, Jingyi Zhao and Jian Qin
| Year of publication: |
2024
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| Authors: | Zhang, Yi ; Zhao, Jingyi ; Qin, Jian |
| Published in: |
Asia Pacific journal of marketing and logistics. - [Erscheinungsort nicht ermittelbar] : Proquest, ISSN 1758-4248, ZDB-ID 2037486-0. - Vol. 36.2024, 10, p. 2464-2482
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| Subject: | Customer-oriented deviance | Error management climate | Psychological security | Servant leadership | Führungsstil | Leadership style | Arbeitsverhalten | Work behaviour | Verhalten in Organisationen | Organizational behaviour |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/APJML-09-2023-0865 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10015210799