Resolving Function-based Conflicts in GroupwareSystems

In groupware tools, the activation of a function may affect other userswho might have conflicting interests. We developed technicalmechanisms to support users in resolving them. Contrary to currentimplementations of groupware tools, these mechanisms strengthen theposition of the users who are affected by the activation of saidfunctions.[...] []

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Year of publication:	2001
Authors:	Wulf, Volker ; Pipek, Volkmar ; Pfeifer, Andreas
Institutions:	Institut für Wirtschaftsinformatik <Siegen>
Published in:	Universität Siegen - Fachbereich 5 - Institut für Wirtschfatsinformatik Publikationen in: AI & Society, Vol. 15, Springer, Berlin, 2001, pp. 233-262.
Subject:	Evaluation \| evaluation \| Feldforschung \| Groupware

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1 Introduction
2 Conflicts in the wild
2.1 Examples from the literature
2.2 Examples from POLITeam
2.3 General observations
3 TechnicalSupport forConflictResolutions: Aframework
4 Conflict resolution mechanisms
5 Architecture and Implementation of a Conflict ResolutionFramework
6 Discussion
7 Conclusion
8 Acknowledgements
9 References

Persistent link: https://www.econbiz.de/10005869247