Resource Activity Mapping: The Value Chain in Service Operations Strategy
Year of publication: |
1993
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Authors: | Armistead, Colin G. ; Clark, Graham |
Published in: |
The service industries journal. - Abingdon : Routledge, ISSN 0264-2069, ZDB-ID 7226238. - Vol. 13.1993, 4, p. 221-239
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Saved in:
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