Restoranų informacinės sistemos modelis ir programinė realizacija

The recent stabilization of the Internet is now driving easy aspect of life into an Internet presence and the accompanying e-commerce solutions. In the coming years, the Internet will see growth in numbers unlike the world has ever seen. E-commerce has built itself with this in mind and is making every effort it can to seize the strongest position possible.The idea of e-restaurant extends the restaurant to the web and therefore to the home of customers. It provides the basic services, such as reservation, meal selection, and recommendation. The most appealing thing we found about e-restaurant is its online reservation service. On customer side, customers can take as much time as their need to choose table positions, search menu items, and investigate menu items through pictures, descriptions and feedbacks on e-restaurant's web page before making reservations. Moreover, e-restaurant provides 24-hour reservation service which is difficult for conventional restaurants to provide. On restaurant side, on-line reservation reduces human errors which are not uncommon in reservations by phone. On-line reservation also frees the staff of e-restaurant from repetitive data entry and paperwork. This allows e-restaurant to redirect labor used for back office tasks to front of the house tasks to improve customer service, which is the heart of restaurant business. The Management of e-restaurant can access immediate and up to date business critical data to adjust management strategy in a... [to full text]