Retail banking : impact of technology-based service quality dimensions on customer satisfaction
Year of publication: |
2019
|
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Authors: | Gupta, Neha |
Published in: |
Analele Universitătii Dunărea de Jos Galaţi. - Galaţi : [Verlag nicht ermittelbar], ISSN 2344-441X, ZDB-ID 2595656-5. - Vol. 25.2019, 2, p. 20-26
|
Subject: | E-banking | Retail banking | Customer Satisfaction | Public Sector Banks | Services Marketing | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Privatkundengeschäft | Personal banking | Electronic Banking | Electronic banking | Bankgeschäft | Banking services | Indien | India |
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