Retrospective: the importance of servicescapes in leisure service settings
Kirk L. Wakefield and Jeffrey Blodgett
| Year of publication: |
2016
|
|---|---|
| Authors: | Wakefield, Kirk L. ; Blodgett, Jeffrey |
| Published in: |
The journal of services marketing. - Bingley : Emerald Group Publishing Limited, ISSN 0887-6045, ZDB-ID 1027140-5. - Vol. 30.2016, 7, p. 686-691
|
| Subject: | Emotion | Retail | Atmospherics | Servicescape | Dienstleistungsqualität | Service quality | Einzelhandel | Retail trade | Ladengestaltung | Store design | Konsumentenverhalten | Consumer behaviour | Freizeit | Leisure | Kundenzufriedenheit | Customer satisfaction |
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1108/JSM-08-2016-0291 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10011590914