Revenue management of group service considering different quality levels and stochastic customer patience
Xuxun Lin, Haiyan Wang
| Year of publication: |
2022
|
|---|---|
| Authors: | Lin, Xuxun ; Wang, Haiyan |
| Published in: |
Service science. - Hanover, Md. : INFORMS, ISSN 2164-3970, ZDB-ID 2658448-7. - Vol. 14.2022, 3, p. 231-253
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| Subject: | group service | multitype service | service pricing | service quality | stochastic customer patience | Dienstleistungsqualität | Service quality | Revenue-Management | Revenue management | Beziehungsmarketing | Relationship marketing | Kundenzufriedenheit | Customer satisfaction | Konsumentenverhalten | Consumer behaviour | Dienstleistung | Services | Dienstleistungssektor | Service industry | Dienstleistungsmarketing | Services marketing |
Online Resource
| Type of publication: | Article |
|---|---|
| Type of publication (narrower categories): | Aufsatz in Zeitschrift ; Article in journal |
| Language: | English |
| Other identifiers: | 10.1287/serv.2022.0302 [DOI] |
| Source: | ECONIS - Online Catalogue of the ZBW |
Persistent link: https://www.econbiz.de/10013373234