• Non-Technical Summary
  • An Overview of the Case to be Made
  • Section One: Transactional Processes
  • 1. Introduction
  • 2. An Overview of the Transactional Process
  • 3. Transactional Roles
  • 4. Currencies and Goods
  • 5. Transactional Infrastructure
  • 6. Dynamics
  • 7. Scope for Exclusion
  • Section Two: The Social Context
  • 1. Introduction
  • 2. Components of the Social Context
  • 3. Cultural Norms, Expectations and Aspirations
  • 4. Objectives and Strategies
  • 5. Transactional Spheres, Currencies and Goods
  • 6. Dynamics
  • 7. Scope for Exclusion
  • Section Three: Identity
  • 1. Introduction
  • 2. The Importance of Context and Perspective
  • 3. Components of Identity
  • 4. Assessments, Attitudes and Actions
  • 5. Construing Identity
  • 6. Discrimination
  • 7. Scope for Discrimination in Different Types of Transaction
  • 8. The Role Of Discrimination in Promoting Exclusion
  • Conclusion: Including Diversity
  • Bibliography