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Crisis communication in a changing media environment : a review of the theoretical landscape in crisis communication and research Gaps
Austin, Lucinda, (2018)
Social media and crisis communication
The status of social-mediated crisis communication (SMCC) research : an analysis of published articles in 2002-2014
Cheng, Yang, (2018)
How publics react to crisis communication efforts : comparing crisis response reactions across sub-arenas
Coombs, W. Timothy, (2014)
Ongoing crisis communication : planning, managing, and responding
Coombs, W. Timothy, (2012)
The value of communication during a crisis : insights from strategic communication research
Coombs, W. Timothy, (2015)