Revisiting the conceptualization and measurement of service quality
|Year of publication:||
|Authors:||Yap, Zhi Wei|
Queensland University of Technology
|Type of publication:||Book / Working Paper|
|Type of publication (narrower categories):||Thesis|
Yap, Zhi Wei (David) (2009) Revisiting the conceptualization and measurement of service quality. Masters by Research thesis, Queensland University of Technology.
Faculty of Science and Technology
Kaura, Vinita, (2013)
Tavakoli, Mohammad Mehdi, (2013)
Lazibat, Tonći, (2014)
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