Revitalizing retail : the roles of functionality and recreation in shaping mall experiences in a changing retail era
| Year of publication: |
2025
|
|---|---|
| Authors: | Gilboa, Shaked ; Vilnai-Yavetz, Iris ; Mitchell, Vincent-Wayne |
| Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 84.2025, Art.-No. 104232, p. 1-15
|
| Subject: | Post-pandemic | Prospect theory | Changing retail era | COVID-19 lockdown | Importance-Performance Analysis | Mall experiences | Mall loyalty | Shopper well-being | Within-subjects design | Coronavirus | Einkaufszentrum | Shopping center | Konsumentenverhalten | Consumer behaviour | Einzelhandel | Retail trade | Beziehungsmarketing | Relationship marketing | Prospect Theory | Kundenzufriedenheit | Customer satisfaction |
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