Revolutionizing retail : the transformative power of service robots on shopping dynamics
| Year of publication: |
2025
|
|---|---|
| Authors: | Vinoi, Nivin ; Shankar, Amit ; Agarwal, Reeti ; Alghafes, Rsha |
| Published in: |
Journal of retailing and consumer services. - Amsterdam : Elsevier Science, ISSN 0969-6989, ZDB-ID 2020784-0. - Vol. 82.2025, Art.-No. 104085, p. 1-15
|
| Subject: | Gioia method | Human-robot interaction | Qualitative | Retail service robots | RSRs acceptance model | Einzelhandel | Retail trade | Roboter | Robot | Konsumentenverhalten | Consumer behaviour |
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