Risky Business: Insurance and Society

CII Introduction: the insurance industry provides a long-standing and often forgotten role of helping people and businesses do things without the fear of catastrophic loss should something go wrong. How can this be achieved in a sustainable manner? Does the industry use the most sophisticated techniques available to ensure the highest standard of service? How can insurance be used as a force to “nudge” positive customer behaviour? This special series of four Thinkpieces entitled ‘Risky Business’ explores aspects of risk and insurance from the perspective of various stakeholders.[...]