Role of perceived value, customer expectation, corporate image and perceived service quality on the customer satisfaction
Year of publication: |
2015
|
---|---|
Authors: | Ali, Rizwan ; Leifu, Gao ; Rafiq, Muhammad Yasir ; Hassan, Mudassar |
Published in: |
The journal of applied business research. - Littleton, Colo. : CIBER Research Inst., ISSN 0892-7626, ZDB-ID 1107555-7. - Vol. 31.2015, 4, p. 1425-1436
|
Subject: | Customer Satisfaction | Perceived Value | Corporate Image | Perceived Service Quality | Konsumentenverhalten | Consumer behaviour | Dienstleistungsqualität | Service quality | Kundenzufriedenheit | Customer satisfaction | Firmenimage | Corporate reputation |
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